Got Questions? Our FAQ Has Answers!

Welcome to our FAQ page! Here, you will find answers to common questions about our internet marketing services and products.

Our goal is to provide you with the information you need to make informed decisions about how our services can help your business grow and succeed. If you have any additional questions, please don't hesitate to contact us.

woman surrounded by question marks and light bulbs needing answers from Review Dingo FAQ

Our Product FAQ

What is review management and how can it benefit my local business?

Review management is a service that helps businesses improve their online reputation by monitoring, responding to, and generating reviews. It can benefit your local business by increasing your visibility, building trust with potential customers, and improving your search engine rankings.

Can you explain how your social media services work and how they can help my business?

 Our social media services simplify and scale your social media publishing, reputation monitoring, and reporting across multiple locations and brands. We create engaging content, monitor your social media accounts, and provide regular reports to help improve your social media presence and increase your online visibility.

Can you explain how mass texting works and how it can benefit my business?

Mass texting is a service that allows businesses to quickly and easily send text messages to customers at scale. This service can be used to engage customers, send promotions, and handle responses from a single place.

What type of analytical insights does your company provide and how can they help improve my business?

Our analytical insights go beyond reviews, ratings, and customer feedback to help businesses discover what's working and what's not, and where. We use data to provide insights into customer behavior, preferences, and trends, allowing businesses to make informed decisions to improve their operations.

Can you explain how customer referral campaigns work and how they can benefit my business?

Referral campaigns are a service that helps businesses create, send, and track automated referral campaigns to turn happy customers into brand ambassadors. This can help businesses increase their customer base and revenue.

How does appointment setting work and how can it help my business attract more customers?

Appointment setting is a service that allows businesses to attract more customers and book more appointments with easy digital scheduling options, text-based reminders, and auto-rebooking. This can help businesses improve their customer experience and increase revenue.

What is support ticketing and how does it work to help solve customer issues?

Support ticketing is a service that helps businesses convert reviews, social mentions, and survey responses into support tickets to solve issues before they escalate. This helps businesses improve their customer service and resolve issues more efficiently.

Can you explain what custom pages are and how they can help engage prospects?

Custom Pages are custom pages for each location, agent, or provider that engage and convert prospects at the start of the customer journey. They help businesses provide a more personalized experience to potential customers and increase conversions.

How does your company approach web design and what are the benefits of a conversion-driven website?

Our company approaches web design with a focus on creating a conversion-driven website that stands out from the crowd and engages your target audience. This can help businesses increase their online visibility and attract more customers.

How does your company manage and update business listings for multiple locations?

Our company uses a listings management system that ensures your business information is accurate and consistent across 55+ major platforms including Google, Facebook, and other directories. This helps to improve your visibility and increase your chances of being found by potential customers.


What is business messaging and how does it work? Can it be integrated with my current messaging platforms?

Business messaging is a service that allows businesses to communicate with customers across various channels such as text, social media, and webchat, all from a single inbox. This helps businesses stay organized and provide better customer service.

How do customer surveys work and how can they provide insights to help my business?

Customer surveys are low-friction, automated surveys that use AI to uncover trends and learn what your customers need to improve their journey. They provide valuable insights that can help businesses make data-driven decisions to improve their customer experience.

How can webchat be integrated into my website and how does it benefit my business?

Webchat can be integrated into your website using code to convert web visitors into customers and chat with prospects in real-time. This helps businesses provide better customer service and convert more prospects into paying customers.

What are Google Seller Ratings and how can they increase my revenue and customers?

Google Seller Ratings are a feature that allows businesses to display their ratings in search engine ads. This can increase click-through rates by 17% and help businesses build more revenue and customers from search ads.

Can you explain how payment solutions work and how they can benefit my business?

Our payment solutions enable transactions to be sent via text, providing faster, safer, and more convenient transactions for businesses and their customers. This can help businesses streamline their payment process and improve their customer experience.

How does competitive benchmarking work and how can it provide insights to improve my business?

Competitive benchmarking uses customer feedback to understand where a business ranks in their industry and leverage competitive insights to get ahead. This can help businesses identify areas for improvement and stay ahead of their competition.

What are social proof widgets and how can it benefit my website's conversions?

Social proof widgets is code placed on your website that builds credibility and showcases real-time visitor actions to increase website conversions within minutes. This can help businesses build trust with potential customers and increase their online visibility.


Can you explain how local SEO works and how it can benefit my business to rank higher in my local area?

Local SEO is a data-driven approach to optimize your Google Business Profile and website to rank higher in local search results. It helps increase visibility, drive more traffic, leads, and revenue for your business.

We hope that this FAQ page has been helpful in answering your questions about our internet marketing services. At our company, we are committed to providing high-quality solutions to help your business thrive in the digital world.

Whether you need help with review management, social media, listings management, or any of our other services, our team is here to help.

If you have any further questions or would like to learn more about how we can help your business, please don't hesitate to reach out to us.

Thank you for considering our services, and we look forward to working with you.

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