Last Updated on August 14, 2024 by Allen
Top 5 Self-Storage Software Options for 2023
Welcome to our top 5 self-storage software reviews! Are you tired of using outdated and confusing storage management systems? Looking to streamline your business and increase efficiency? Look no further!
We’ve scoured the market and selected the best self-storage software options available. From user-friendly interfaces to advanced features, these top 5 picks have it all. So sit back, relax, and let us guide you through the top self-storage software options on the market.
Before you read on, it’s important to know that self-storage software is great for managing daily operations such as leasing, rent collection, accounting, and accounts payable.
However, it does not typically offer the benefits of review generation and reputation management. If that’s what you need, Review Dingo is an affordable option that uses AI and automated marketing to assist with online reputation management and can integrate with most self-storage platforms.
Yardi Breeze
If you’re a property management company, you know how time-consuming and complex it can be to manage marketing, leasing, accounting, and operations. That’s where Yardi Breeze comes in. This mobile-friendly self-storage software solution aims to make your life easier by streamlining and automating various tasks.
About Yardi Breeze
Yardi Breeze comes in two primary versions: Yardi Breeze and Yardi Breeze Premier. The version that is right for you will depend on the size of your operations, the number of units you’re managing, and the required features.
Yardi Breeze helps your business adapt and thrive in any market by providing easy-to-use portals for applicants, residents, tenants, and owners. You’ll also have access to Yardi’s trusted accounting system, as well as the ability to receive maintenance requests, assign vendors, and track progress from a single dashboard.
Features
Both versions of Yardi Breeze offer a range of features, including property management, marketing and leasing, rent collection, accounting, accounts payable, owner tools, and maintenance.
The Premier version includes additional capabilities such as automated invoice processing, job costing, custom reporting, menu-level security controls, and a host of optional add-on products for investment management, utility billing, vendor management, and more.
Depending on the market you serve, you’ll have access to additional features. For residential properties, Yardi Breeze offers optional resident screening and renters insurance.
For commercial properties, there are features for CAM recovery and owner tools. Affordable housing properties can take advantage of compliance and owner tools. Self-storage properties can utilize their self-storage software marketing and leasing tools, as well as owner tools.
Association properties have access to community tracking and fee collection. Manufactured housing properties can utilize community tracking and renters insurance. And finally, PHA properties can use voucher management, compliance, and HCV landlord tools.
Benefits
Using Yardi Breeze can provide a number of benefits for your property management business. The platform is easy to use from anywhere, and you’ll have access to fast setup and expert live chat support when you need it.
The built-in accounting system is trusted and reliable, allowing you to manage your books with confidence. With online portals for applicants, residents, tenants, and owners, you can empower these groups to pay rent, sign leases, and submit maintenance requests online.Corporate accounting tools and customizable financial reporting help you keep operations organized and efficient. And with CRM follow-up activities and job cost tracking, you can supercharge your efficiency and ensure you’re always on budget.
Pros and Cons
Pros:
- Easy to use
- User-friendly interface
- Live chat support is available
- Training videos available
- Ability to access from any device
- One-stop location for ledgers, correspondence, and tenant information
- Easy invoicing and rent collection
- Shows who has paid and who is outstanding
Cons:
- Limited in more complex functions compared to more expensive software
- More geared toward residential and multifamily use rather than commercial
- Customer service may push users towards videos rather than live support
- Charge for live tech support
- The numerical order for properties and units may not be correct
- Some screens require returning to the top of the page to access
- No notifications for lease expirations or available units.
6Storage
If you’re in the self-storage industry, you know how important it is to have a reliable and efficient management system in place. That’s where 6Storage enters the scene.
With over 10 years of experience in the self-storage industry, 6Storage offers a comprehensive self-storage software platform that helps you streamline your management and automate various tasks.
About 6Storage Self-Storage Software
One of the standout features of 6Storage is its stunning dashboard, which gives you a clear overview of your facility’s operations.
With this self-storage software, you can manage multiple locations within a single account, making it perfect for multi-location self-storage facilities. And with 100% automation solutions, you can run your facility unmanned, saving you time and resources.
Integration and Customization
6Storage also makes it easy to integrate with third-party apps, such as payment gateways and accounting systems.
This allows you to customize the self-storage software to fit your specific needs and preferences. Plus, the customizable tenant portal makes it hassle-free for your tenants to communicate with you and move in.
Additional Tools and Support
In addition to the self-storage software, 6Storage also offers an affordable cloud-based gate access system, a storage space calculator, and marketing services.
These additional tools help you optimize your self-storage facility and reach new customers. And if you ever have any questions or need assistance, 6Storage’s friendly customer support is available 24/7 on live chat, email, and phone.
Who is 6Storage Best for?
But the benefits of 6Storage don’t stop there. When you sign up for the software, you’ll also get a personal assistant for onboarding to help you get set up and running smoothly.
And with business-friendly pricing starting at $39.99/month, you won’t have to break the bank to take advantage of all that 6Storage has to offer.So, who is 6Storage best for? It’s perfect for multi-location self-storage facilities, fully automated unmanned self-storage facilities, and fully managed self-storage facilities.
It’s also great for multi-country, multi-lingual self-storage facilities thanks to its customization options for language and integration with various payment systems.
Try 6Storage Self-Storage Software
If you’re interested in trying out 6Storage, you can sign up for a free trial to see if it’s the right fit for your self-storage facility. And if you want to learn more, you can schedule a demo anytime.
With 6Storage, you can simplify your workload with automation and empower your business operations with a customizable and integrated self-storage software platform. So, give it a try and see how it can benefit your self-storage facility.
Pros and Cons
Pros:
- Streamlines processes and automates tasks
- Easy to use and navigate
- Cloud-based, allowing access from anywhere
- Customizable and integrates with third-party apps
- Good pricing and value for money
- Automated invoicing and late fee application
- Email and SMS communication with tenants
- Easy to manage payments and track debt levels
- Provides an up-to-date view of facility and tenant information
- Good support and feedback from technicians/IT personnel
Cons:
- There were issues with speed, but they have been corrected
- Discounts may be difficult to use
- A limited number of reports are available
- The transfer feature may recalculate rates even if they don’t change
- Customer management could be improved
- Lack of ability to record notes about phone calls with leads
- Some customers may not fill out all the required information on forms
storEDGE
Are you a self-storage facility operator looking for a comprehensive and modern management solution? Look no further than storEDGE! storEDGE by Storable is a cloud-based self-storage software that was designed to assist users in managing their storage facilities. It includes a variety of tools and features such as facility management software, cloud access control tools, marketing websites, online rentals, and business intelligence tools.
CRM System and Contactless Move-in
One of the standout features of storEDGE is its customer relationship management (CRM) system. This intuitive system is optimized to display the most important data points about your tenants, such as detailed customer statuses, full interaction history, and important notes or documents.
It also includes fully embedded two-way email, SMS, and phone capabilities, allowing you to deliver automated and event-based communications to your tenants while also tracking and reporting on that communication activity. Another useful feature of storEDGE is its contactless move-in capability. This allows prospective tenants to move in online from anywhere via an email or text with a direct URL to your online move-in experience, regardless of how their initial reservation was made.
This is especially convenient during the COVID-19 pandemic when it may be difficult or unsafe for people to come into the facility in person.
Automated Task List and E-Sign
In addition to its CRM system and contactless move-in capability, storEDGE also includes an automated task list. This centralizes all tasks and ensures that they are managed appropriately within your everyday workflows.
It also includes e-sign capabilities, allowing you to provide a modern tenant experience with traditional, in-office e-sign or link with any nearby device for remote signature.
Reporting and Auction Management
StorEDGE also includes a comprehensive reporting feature, which allows you to keep your finger on the pulse of your business and keep stakeholders informed.
It also has an auction management system, streamlining the auction management process and integrating it into your existing daily workflows.
Marketing Websites
The storEDGE marketing websites are also a valuable asset, featuring mobile-responsive web design and custom search engine optimization (SEO) content.
This allows you to easily reach potential customers through your website and allows them to pay and rent online, making the process more convenient for them.
Self-Storage Software Pricing
Pricing for storEDGE varies based on the company size and is customized to meet your specific needs. It is priced per product per facility per month, so you only pay for what you need. Overall, storEDGE is a highly intuitive, all-in-one self-storage software solution that is perfect for modern operators. Its cloud-based design, embedded tenant communication tools, contactless move-in capability, automated task list, e-sign capabilities, and comprehensive reporting make it an invaluable asset for any self-storage facility.
Pros and Cons
Pros:
- Strong functionality
- Manages all aspects of a self-storage business
- Easy-to-use interface
- Customization options
- Variety of levels of software offered
- Ability to bundle and package for business needs
- An array of services for the self-storage industry
- Simple website design and integration with SiteLink
- Specials column and coupon option for advertising
- Fast and efficient when it works
Cons:
- Poor customer service
- Long wait times on the phone
- Emails take a long time to be resolved if at all
- Rude and unprofessional customer service representatives
- The issue with customer service representatives mocking and hanging up on customers
- Poor management response to customer complaints
- Terrible technical support
- Tickets get lost
- Slow response time to tickets
- Excuses are given instead of solutions
- Poor customer service undermines the value of software
- High switching costs
- Limited viable alternatives
Easy Storage Solutions
Easy Storage Solutions is a comprehensive web-based management system that is specifically designed for self-storage companies. The self-storage software streamlines a range of processes and makes it easier for businesses to manage their storage units and communicate with their customers. In this review, we will take a closer look at what Easy Storage Solutions has to offer and how it can benefit your self-storage business.
Website Features
Easy Storage Solutions’ website is one of the main features of the self-storage software. It supports credit card processing, internet payments, and booking, which means that you can accept payments from your customers online.
This makes it more convenient for them to pay their bills and eliminates the need for manual payments. The website can also send payment reminders via email or text message, calculate late fees, generate invoices, and manage collections.
This can save you time and effort in managing your business, as you don’t have to worry about chasing up late payments or sending out invoices manually.
Self-Storage Software Features
Easy Storage Solutions has a number of other useful features that can help to improve the overall management of your business. One of the additional features is the automatic data backup capabilities, which uses secure servers to ensure your data is safe.
This is particularly important if you’re handling sensitive financial information. The move-in and move-out wizard also makes it easier for you to manage the customer turnover process, streamlining the process of renting out units and moving customers in and out.
Customer Convenience
Easy Storage Solutions also offers great convenience for customers, as they can log in directly and make payments at any time, 24/7. This means they can easily pay their bills online or book additional units if they need to.
This is particularly useful if you have customers who are located in different time zones, as they can make payments whenever it’s convenient for them. The system also allows customers to check their accounts, which can be useful if they need to view their billing history or check their current balance.
In addition, the self-storage software has an auto-pay function, which allows you to set up your tenants for automatic monthly charges, eliminating the need to chase up payments each month.
Import and Export Features
Easy Storage Solutions also includes import and export features that can save you time and simplify data entry and sharing. The software has an import feature that allows you to import your tenant accounts using a CSV file.
This can save you time in the initial data entry process. You can also export various reports in either Excel or PDF format, which can be useful if you need to share your data with others.
Compatibility with Automatic Gates
Easy Storage Solutions is compatible with certain automatic gates, including PTI, Digigate, Doorking, Winsen, and Alltec.
This means you can connect the self-storage software to your automatic gate and update the gate with information about who is locked out and which gate codes to assign. This can be particularly useful if you’re managing a large storage facility with multiple gates.
Merchant Account Partnership
If you don’t already have a merchant account, Easy Storage Solutions has a partnership with a company called Rent Payment. This merchant account allows you to charge credit and debit cards, as well as process ACH transactions.
One of the benefits of using Rent Payment is that you only pay for what you use, and when you do process a card, you’ll only be charged a flat rate of 1.99%.
This can be more cost-effective than using a traditional merchant account, especially if you’re just starting out and you don’t expect to process a large number of payments.
Customer Support
Another great feature of Easy Storage Solutions is its customer support. The team is available to help you with any questions or issues you may have, and they can also provide training and assistance with setting up the system.
This can be especially helpful if you’re new to the self-storage industry and need some guidance on how to get started. The availability of customer support is a great advantage for new users who may need help with the self-storage software.
Conclusion
In conclusion, Easy Storage Solutions is a powerful and user-friendly solution for self-storage businesses. It can help you streamline your operations, improve customer satisfaction, and increase revenue.
With features such as online payments, automatic data backup, and customer account management, it makes it easy for you to run your business efficiently and effectively. Whether you’re a new or established self-storage business, Easy Storage Solutions is definitely worth checking out.
The self-storage software is packed with features that can help you to manage your business more efficiently and improve the customer experience. The availability of customer support is also a great advantage for new users who may need help with the software.
Pros and Cons
Pros:
- Good customer serviceUser-friendly and logical interface.
- Allows for online booking and payments Can keep track of customer information and billing history.
- Automates monthly billing and payments.
- Customizable to fit business needs.
- Offers a website for the business.
- Integration is easy and a wide range of features and services are available.
Cons:
- Confusing interface.
- Requires separate payment processing company.
- Does not function as an accounting program.
- Reports are limited and not of professional quality.
- No financial reports are available.
- Limited customization options.
- Limited integration with other systems.
- High cost for some features and services.
CallPotential
CallPotential is a revolutionary suite of technology designed to empower self-storage operators and help them stay occupied, increase profits, and unlock their maximum potential.
The self-storage software focuses on the entire sales journey, using patent-pending technology to simplify processes and drive success for businesses in the self-storage industry.
Self-Storage Software Products
CallPotential offers a range of products that work together to address every aspect of the self-storage business.
- The Lead Manager is a total lead management solution that helps site managers increase their close ratios and streamline the sales cycle.
- The Marketing Manager is designed to help businesses maximize the effectiveness of their ad budget.
- The Collection Manager transforms receivables from a dead-end process into a multi-channel collection machine.
- The DIY Call Center allows managers to maximize the success of every call without the need for additional labor or infrastructure.
- The Performance Manager is a systematic tool that helps managers evaluate employee performance and simplify the coaching process.
Lead Manager
The Lead Manager uses a combination of phone, mobile text, and email communication to accelerate the lead-to-rental process and convert more leads.
The self-storage software helps site managers increase their close ratios and streamline the sales cycle by using a combination of different communication methods. This allows managers to reach out to leads and customers in a more efficient and effective way.
Marketing Manager
The Marketing Manager uses true cost-per-call, cost-per-lead, and cost-per-sale metrics to help businesses make informed decisions about their marketing spend.
This allows businesses to reduce ad costs by 30-45% and automatically identify unproductive ads, ensuring that they are getting the most out of their marketing efforts. This is a valuable tool for self-storage operators looking to maximize their marketing budget and get the most out of their advertising efforts.
Collection Manager
The Collection Manager allows facilities to reach out to customers on their terms and receive payment with or without assistance from employees.
The self-storage software creates a recorded audit trail for each contact for easy evaluation, which can be helpful for monitoring and evaluating the collection process. This feature makes it easy for self-storage operators to manage their receivables and ensure that they are being paid on time.
DIY Call Center
The DIY Call Center allows managers to utilize their best salespeople and avoid missed calls, all without the need for additional labor or infrastructure. This feature can be beneficial for self-storage operators looking to maximize the success of every call and improve their sales operations.
With the DIY Call Center, managers can ensure that all calls are being answered by their best salespeople, which can help to increase conversions and improve the overall sales process.
Performance Manager
The Performance Manager is a systematic tool that helps managers evaluate employee performance and simplify the coaching process. With increased insight into day-to-day operations, managers can improve the performance of low-performing employees by replicating the success of top employees.
This feature can be beneficial for self-storage operators looking to improve the performance of their employees and ensure that they are providing the best possible customer service.
Pricing
CallPotential does not publicly disclose its rates, but interested parties can contact the company for more information. Payment is quote-based, and there is no free trial or free version available.
This means that self-storage operators will need to contact the company directly to get a quote for the self-storage software and there is no way to test the software before purchasing it.
Conclusion
Overall, CallPotential is a game-changing suite of technology for self-storage operators looking to streamline their sales operations and increase profits. With a range of products designed to address every aspect of the business, CallPotential can help facilities run smarter, faster, and at any scale.
However, it’s worth noting that CallPotential is a fairly new self-storage software, and as such, there are currently no customer reviews available to provide a sense of the pros and cons of using the platform. It’s important to carefully consider your business needs and do your due diligence before committing to a new platform.
While CallPotential offers a range of powerful tools for self-storage operators, it’s always a good idea to research and compare your options before making a decision.
Resources for Self-Storage Software
In order to bring you the most comprehensive and up-to-date information, we conducted extensive research and relied on the following resources:
G2: https://www.g2.com/categories/self-storage-facility-management
Capterra: https://www.capterra.com/self-storage-software
SoftwareConnect: https://softwareconnect.com/self-storage
Software Advice: https://www.softwareadvice.com/property
GetApp: https://www.getapp.com/industries-software/self-storage
GoodFirms: https://www.goodfirms.co/self-storage-software
These websites provided us with a wealth of information on the top self-storage software options, including user reviews, features, pricing, and more.
I hope this article has provided you with valuable information on the top self-storage software options available in the market.