The truth is that you can’t please everyone in life. Even great businesses get some negative Yelp reviews from time to time. It sucks. Sometimes businesses mess up and deserve to be called out. Other times a bad review can feel completely undeserved.
Continue reading...
Brand Marketing in the Age of AuthenticityBrand marketing has been around for years, and yet somehow, something is going wrong. For a very long time, the actual specifications of a product were not the most important thing to a customer: instead, they focused on the branding that came with it. Countless studies and surveys have […]
Continue reading...
Deals can be made or lost through reputation, and that is something that businesses both large and small are still learning. A company’s online reputation can convince a new customer to join them, and a company’s bad reputation can send them running to the hills.
Continue reading...
I know, I know, you want good Yelp reviews, right? Well, here’s the do’s and don’t on how to get Yelp reviews. Not just Yelp reviews. Well, the bad news is that Yelp (understandably) doesn’t allow businesses to ask specifically for positive reviews – you can only encourage customers to review you honestly.
Continue reading...Employee engagement is absolutely key to a successful business. If your employees are not engaged, and fully supporting the actions, goals, and visions of the company, then who is?
Continue reading...
How To Avoid The Yelp Review FilterAre you frustrated by your customers’ reviews getting filtered out by the Yelp review filter? It’s a common problem that can hinder your business’s reputation and growth.But don’t worry, there are 9 steps that you and your customers can take to increase the chances of your reviews making it […]
Continue reading...