Tag Archives for " Online Reviews "

Customer Experience Marketing and Why it’s Important

Review Dingo mascot providing customer experience marketing tips

Customer Experience Marketing and Why it’s ImportantCustomer experience marketing is a buzzword in the online marketing world; but what is it? Customer experience (CX) marketing is an online marketing strategy that prioritizes the customer journey. The aim of the practice is to make consumers engage with a product or service.The purpose of providing customers with […]

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The Hidden Benefits of Responding to All Customer Reviews

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The Hidden Benefits of Responding to All Customer ReviewsHas attitudes towards review responding changed? Is it best practice to respond to all customer reviews? I came across the following paragraph as I was updating the page… “A report from Cornell University, highlights that revenue hits a point of diminishing returns after a 40% response rate. […]

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Why Online Reviews are Important for Reputation Management

Why Online Reviews are Important for Reputation Management

Before review websites and social media took the internet by storm, the only way people heard about new businesses was through traditional radio and TV advertising or word of mouth. Now, thanks to online reviews, everything from how a business treats its customers to the quality of their service is discoverable with a few clicks […]

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Easy Online Reputation Management for Dentists

woman dentist questioning if she needs reputation management for dentists

Easy Online Reputation Management for DentistsToday your patient is turning to the internet for information about your business. In days of old, they’d ask a neighbor, or give your office a ring on the phone. What are your hours? Who does the office service, age-wise? What procedures does your business offer?These and more questions are […]

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